Reference

Your data rules at madhurchart

This Privacy Policy explains how we collect, use, protect and retain data linked to your account, wallet activity, device, cookies and support contact.

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CONTACT ROUTES

Get privacy help without confusion

Privacy questions should reach the right desk, not disappear into general chat. Use the contact path that matches your request, include the mobile number or email linked to your account, and tell us whether you are asking about access, correction, deletion, cookies, wallet records or login security. We may ask for extra checks before discussing account data.

Team online

Privacy email

Send privacy requests through the email address shown on madhurchart.com and write Privacy Policy Request in the subject. Add your registered mobile number, but never include full UPI PINs, wallet passwords or card security codes.

Account chat

When you are signed in, chat can help with basic privacy questions such as cookie settings, recent login alerts or updating contact details. For deeper requests, chat will move the case to the privacy desk.

Security contact

If you think your account has been accessed without consent, contact us quickly with the device type, last login time and payment method affected. We may pause sensitive account changes while we check the request.

DATA CARE

How we handle privacy requests

We treat privacy as part of daily account operations, not as a separate form hidden away from you.

Account identity

Your name, mobile number, email address and login markers help us open the correct account, protect access and respond to your privacy request. We ask only for details needed to match you accurately.

Wallet records

UPI, Paytm, PhonePe and Google Pay references are used to confirm transaction status, reconcile wallet entries and answer account queries. We store payment tokens or references, not private wallet passwords.

Cookie choices

Cookies help remember your session, language preference, security signals and page behaviour. You can control many cookies through your browser, though blocking essential cookies may affect sign-in and account protection.

Security logs

Login time, IP region, device type and failed access attempts help us spot unusual activity. These logs support account safety and are handled with limited access inside our operations team.

Retention periods

Some records must stay for legal, tax, dispute or security reasons, while other data can be removed sooner. When you ask, we explain which records remain and why they are still needed.

Request changes

You can ask us to correct account details, update contact data, check stored records or review cookie choices. We may verify your identity before making changes that affect account access.

Clear answers on your data

These questions explain the privacy points you are most likely to check before opening or managing an account. Each answer stays focused on account data, payment references, cookies, security logs, support records and your rights to ask for access, correction or removal where the law allows.

We may collect your name, mobile number, email address, login details, device data, payment references, cookie choices and support messages. The exact data depends on how you use the account and which services you access.

We keep transaction references so wallet entries can be matched, checked and discussed if you contact support. We do not need your UPI PIN, Paytm password or PhonePe password for account privacy handling.

Yes. You can contact us and ask what data is linked to your account. We may verify your identity first, then share the relevant account categories and explain any records that must stay retained.

Cookies can remember your session, device preference and security checks. You can manage many cookies in your browser settings, but removing essential cookies may require fresh login checks when you return.

You can request a correction through the contact path shown on our site. For safety, we may confirm your current account access before changing a mobile number, email address or wallet-linked detail.

You can ask for deletion where local law allows it. Some records may remain for legal, tax, dispute, fraud-prevention or security reasons, and we will explain those limits when we reply.

Use the privacy email or signed-in chat route listed on madhurchart.com. Include your registered mobile number or email address, describe the concern clearly, and avoid sending passwords or private wallet codes.

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